Social Media: Brand Management
Posted by Tim Wiseman | Posted in Articles, Social Media Lab | Posted on 04-01-2010
Tags: branding, marketing, social media
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It’s hard not to notice the popularity of Facebook, Twitter and other social media gathering spots. In each and every one of those places, brands are being discussed, passionately. Love or hate, real people are talking about recent experiences with brands large and small.
It could be how much they love a product they purchased, how great (or not so great) a recent meal was at a restaurant they went to with their friends. If they had a bad customer service experience, or how much they loved their waiter/waitress.
Regardless, they have become YOUR brand ambassadors to all of their friends and colleagues.


